Press Releases
British American Financial appoints Mrs. Roy-Ann Ford, ACS
16 August 2007
British American Financial announces the appointment of Mrs. Roy-Ann Ford as Manager, Customer Services. In this role she will spearhead the new “customer service thrust” of the Company, holding responsibility for the effective Management, Mentoring, Supervision and training of the Company’s frontline Customer Service Representatives.
Mrs. Ford previously served in both the Insurance and Hospitality industries providing exceptional leadership in the areas of administration, customer relations, human resources, and insurance operations having served previously as Chief Operations Officer designate of another major insurance company. She has successfully completed her Associates in Customer Service (ACS) insurance designation from LOMA and is presently pursuing a B.A. degree in Management & Marketing at Nova Southeastern University.
In making the announcement, Mr. I. Chester Cooper, President & CEO remarked “Mrs. Ford brings a wealth of customer service expertise and insurance industry experience to the team. Her recruitment speaks to our re-commitment to providing our clients with a level of service that is second-to-none. We welcome Roy Ann to the British American Family.”
ford qtr ad.pdf ~661 KB 
